Privacy Policy

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As part of the Money Laundering Regulations we have to obtain and hold identification and proof of address for all customers. The transactions that we deal with day in day are deemed as high risk for money laundering and this is why we take our Anti-Money Laundering processes seriously.  

As part of our due diligence, we have to obtain and hold identification and proof of address for all customers. We also establish whether there are any beneficial owners on whose behalf the transaction or activity is taking place. If necessary we may also need to identify the source or destination of funds. 

 Please see below for a full list of acceptable identity documents.

  List A – Identity Document

•  Current signed passport
•   Valid UK driving licence  
• EEA member state identity card 

 List B – Proof of address

 UK/EU/EEA Drivers Licence (if UK Drivers Licence not used as ID)

 Must be valid, not expired. Photo only. Full or provisional.  

Bank, Building Society or Credit Union Statement 

Dated with 3 months. Must include account number and show recent activity. No general correspondence.

 Credit Card Statement Dated within 3 months.

 Must include account number and show recent activity. No general correspondence.  

UK, EU, EEA Mortgage statement Dated within 12 months. 

Must show account number. No general correspondence.  

Utility Bill

 Dated within 6 months E.g. Gas, electricity, water. Must show address for service and/or account number. No general correspondence.  

Telephone Bill 

Dated within 6 months E.g. Landline or mobile pay monthly (excluding pay as you go). Must show address for service and/or account number. No general correspondence.

 Council Tax 

Dated within 12 months. Must show address for service and/or account number. No general correspondence. 

 Tenancy Agreement

 Dated with 12 months. Must state full name and full property address. Issued by local council, housing association, solicitor or reputable letting agent.  

Benefits Entitlement Letter

 Dated within 12 months. Issued by DWP or Jobcentre plus. Must confirm benefit payable at time of issue. E.g. Pension, disability, single parent, housing etc. 

HMRC Tax Notification 

Dated with 6 months. Must state national insurance number and tax calculation. No general correspondence. 

 Home or Motor Insurance Certificate

 Dated within 12 months. Must state insured address or registered address for vehicle and policy number. No general correspondence.

  UK solicitors letter confirming house purchase/land registration

 Dated with 3 months. Must state full name of new proprietor and full property address. 

 NHS Medical Card or letter from GP confirming registration 

Dated within 3 months. Must state individual’s date of birth and NHS number. No general correspondence.  

Official confirmation of Electoral Register entry or official poll card 

Dated within 12 months. Must state full name and full address. No general correspondence. 

 Police Registration Certificate Dated within 12 months. Must state the full residential address of the individual. 

 Probate  

If you are acting as a Representative of an Estate we require the following: 

 Grant of Probate (if a will was left) 

Letter of administration (if no will left) 

Individual identity evidence from List A & B for the Personal 

Representative, either executor or administrator

 Limited company  

If you are acting as a Representative of a UK Company we will also require the following: 

 Certificate of Incorporation 

Articles of Association

 Memorandum of Association 

Latest Annual Return or Confirmation Statement, with details of current company officers 

If offshore, nominee director declaration and a general power of attorney 

Individual identity evidence from List A and B for all individuals or entities with 25% or more of the shares or voting rights in the company 

If you are acting as a Representative of an Offshore Company we will also require the following: 

 Certificate of Incorporation 

Articles of Association, Memorandum of Association, Latest 

Annual Return with details of current company officers, Share 

Certificate(s) showing the Ultimate Beneficial Owner OR

 Certificate of Incumbency 

If the shares are owned by another company, repeat steps above for the holding company

 Nominee director declaration and/or general Power of Attorney (if applicable) 

Individual identity evidence from List A and B for all individuals or entities with 25% or more of the shares or voting rights in the company 

Trust 

 If you are acting as a Representative of a Trust we require the following:  

Trust deed 

List of trustees

 List of beneficiaries

 Individual Identity evidence from List A & B for all individuals with a vest interest in 25% or more of the capital and/or those who exercise control over the Trust